fb011 Privacy Policy
Your privacy matters to us. This policy explains exactly what personal information fb011 collects, why we collect it, how we use it, and the rights you hold as a data subject under Philippine law.
Data Protection by Design
fb011 builds privacy protections into every system from the ground up — not as an afterthought. Your personal data is encrypted in transit and at rest using bank-grade SSL and AES-256 standards.
RA 10173 Compliance
fb011 processes personal data in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and the regulations issued by the National Privacy Commission (NPC).
Your Data Rights
As a data subject, you hold concrete rights over your personal information held by fb011 — including the right to access, correct, erase, and object to processing. We honour these rights without unnecessary delay.
No Unauthorised Sharing
fb011 does not sell, rent, or trade your personal data to third-party marketing organisations. Data is shared only with service providers essential to platform operations, and only under strict data processing agreements.
Defined Retention Periods
fb011 retains personal data only for as long as it is necessary for the purpose it was collected, or as required by applicable Philippine law. Retention schedules are defined per data category and consistently enforced.
Breach Notification
In the event of a personal data breach that poses a real risk to your rights and freedoms, fb011 will notify affected individuals and the National Privacy Commission within the timeframes required by RA 10173 and NPC Circular 16-03.
This Privacy Policy applies to all personal data collected by fb011 through the fb011.cam website, its subdomains, and all associated services. By registering an account with fb011 or continuing to use the Platform, you acknowledge that you have read this Privacy Policy and consent to the processing of your personal data as described herein. If you do not agree with the terms of this Privacy Policy, please discontinue your use of the fb011 platform.
1 Introduction
fb011 ("we," "us," "our," or the "Platform") operates the online gaming platform accessible at fb011.cam. In the course of providing our services to players in the Philippines and elsewhere, fb011 collects, processes, stores, and in some cases shares personal data about you. This Privacy Policy sets out the basis on which we do so, and is designed to give you clear and honest information about your data and your rights over it.
fb011 acts as the Data Controller in respect of personal data processed through the Platform. We have appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Privacy Policy and applicable data protection law. Contact details for our DPO are provided in Section 13 of this document.
This Privacy Policy should be read alongside our Terms and Conditions, which govern the overall relationship between fb011 and registered players. Where this Privacy Policy and the Terms and Conditions overlap on matters of data handling, this Privacy Policy takes precedence.
2 Personal Data We Collect
fb011 collects personal data from you in several ways: directly when you provide it during registration or account management; automatically when you use our Platform; and in some cases from third-party sources such as payment processors and identity verification providers. The categories of personal data we collect are described below.
| Data Category | Examples | Collection Method |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number (PhilSys ID, passport, driver's licence, SSS/UMID) | Registration & KYC verification |
| Contact Data | Philippine mobile number (Globe, Smart, DITO, TNT), email address, residential address | Registration form |
| Financial Data | GCash number, Maya account, bank account details (BDO, BPI, Metrobank, UnionBank), deposit and withdrawal history, account balance | Cashier / payment operations |
| Gaming Activity Data | Game session logs, wager amounts, win/loss records, bonus usage, game preferences, live sabong betting history | Platform activity |
| Technical Data | IP address, device type, browser type and version, operating system, session timestamps, referring URL | Automatic collection |
| Communications Data | Live chat transcripts, support ticket contents, email correspondence, SMS message logs | Customer support interactions |
| Verification Data | ID document images, selfie photographs for liveness verification, proof of address documents | KYC / identity verification |
2.1 Special Categories of Data
fb011 does not intentionally collect special categories of sensitive personal data (e.g., health data, political opinions, religious beliefs) unless explicitly required by applicable law or regulation. If such data is inadvertently collected, it will be promptly deleted unless we have a lawful basis for its retention.
2.2 Data You Are Not Required to Provide
You may choose not to provide certain personal data, but this may limit your ability to use specific features of the fb011 platform — for example, declining to complete KYC verification will restrict your ability to process withdrawals above minimum thresholds.
3 How We Use Your Personal Data
fb011 uses the personal data we collect for the purposes described below. We will only use your personal data for a purpose compatible with the purpose for which it was originally collected, unless we obtain your consent or are otherwise permitted to do so by law.
3.1 Account Registration and Management
We use your identity and contact data to create and manage your fb011 account, verify your age and identity, authenticate your logins, and communicate important account-related notices such as changes to our Terms or this Privacy Policy.
3.2 Payment Processing
We use your financial data to process deposits received via GCash, Maya, BDO, BPI, Metrobank, and other accepted Philippine payment channels, and to execute withdrawal requests to your nominated payment accounts. Transaction records are maintained for accounting, tax, and regulatory compliance purposes.
3.3 Regulatory Compliance and AML
fb011 is required by Philippine law to conduct Know Your Customer (KYC) identity verification and to maintain Anti-Money Laundering (AML) monitoring programmes. We use your identity, financial, and gaming activity data to fulfil these legal obligations, including the detection, investigation, and reporting of suspicious transactions where required.
3.4 Platform Security and Fraud Prevention
We use technical data, gaming activity data, and identity data to protect the fb011 platform and its players from fraud, cheating, collusion, account takeover, and other security threats. This includes the operation of automated fraud detection systems that analyse patterns of behaviour across the Platform.
3.5 Responsible Gaming Monitoring
fb011 uses gaming activity data, session data, and account behaviour patterns to monitor for signs of problem gambling and to operate our responsible gaming programme — including automated triggers for cooling-off suggestions, deposit limit prompts, and self-exclusion enforcement.
3.6 Customer Support
Communications data from live chat, email, and other support channels is used to resolve your queries, improve support quality, and maintain records of interactions for quality assurance and dispute resolution purposes.
3.7 Marketing Communications
With your prior consent, fb011 may use your contact data to send promotional offers, bonus notifications, and platform updates via SMS, email, or in-platform messaging. You may withdraw consent to marketing communications at any time by updating your notification preferences in your account settings or by contacting our support team. Withdrawing marketing consent does not affect your ability to use the fb011 platform.
4 Legal Bases for Processing
In accordance with the Philippine Data Privacy Act of 2012 and its implementing rules, fb011 relies on the following legal bases when processing your personal data:
4.1 Performance of a Contract
Processing is necessary to fulfil our contractual obligations to you under the fb011 Terms and Conditions — including operating your account, processing transactions, and delivering the games and services you have requested.
4.2 Compliance with a Legal Obligation
Processing is necessary to comply with applicable Philippine law, including but not limited to KYC and AML obligations, tax reporting requirements, data retention mandates, and obligations arising under any applicable gaming regulation.
4.3 Legitimate Interests
fb011 processes certain data on the basis of its legitimate interests in operating a secure, fair, and sustainable gaming platform — including fraud detection, security monitoring, responsible gaming enforcement, and internal analytics — where these interests are not overridden by your privacy rights. We conduct regular balancing assessments to ensure this basis is appropriately applied.
4.4 Consent
Where no other legal basis applies, fb011 will seek your explicit consent before processing your personal data — for example, for marketing communications or for any processing of special categories of sensitive data. Consent may be withdrawn at any time without affecting the lawfulness of processing carried out before withdrawal.
5 Sharing Your Personal Data
fb011 does not sell, rent, or otherwise commercially transfer your personal data to third parties for their own marketing or commercial purposes. We share your personal data only in the circumstances described below, and only to the extent strictly necessary.
5.1 Service Providers and Data Processors
fb011 engages third-party service providers to assist in operating the Platform. These providers act as data processors under our instruction and are contractually prohibited from using your data for any purpose other than providing services to fb011. Categories of processors include: payment gateway operators (GCash, Maya, banking partners); identity verification providers; cloud hosting and infrastructure providers; customer support software operators; and fraud detection service providers.
5.2 Game and Content Providers
Certain game providers on the fb011 platform may receive limited technical data — such as a pseudonymised player identifier, session token, and currency information — to enable game sessions. These providers do not receive your name, contact details, or payment information. fb011 maintains data processing agreements with all game providers with access to player data.
5.3 Regulatory and Law Enforcement Disclosure
fb011 may disclose personal data to government authorities, regulatory bodies, or law enforcement agencies where required to do so by Philippine law, court order, or valid legal process. This includes reporting obligations under AML regulations. fb011 will notify affected users of such disclosures where permitted by law to do so.
5.4 Business Transfers
In the event of a merger, acquisition, restructuring, or sale of all or part of fb011's business, personal data held by fb011 may be transferred to the acquiring or successor entity. Affected users will be notified of any such transfer and of any material change to this Privacy Policy that results from it, prior to the transfer taking effect.
6 Cookies & Tracking Technologies
The fb011 platform uses cookies and similar tracking technologies to deliver a functional, personalised, and secure experience. A cookie is a small text file stored on your device when you visit a website. fb011 uses the following categories of cookies:
Strictly Necessary Cookies
These cookies are essential for the fb011 platform to function correctly. They enable core features such as secure login sessions, authentication token management, shopping cart functionality in the cashier, and CSRF protection. You cannot opt out of strictly necessary cookies without affecting the Platform's ability to operate.
Functional Cookies
These cookies remember your preferences — such as language settings, display options, and previously visited game sections — to improve your experience across sessions. They do not track activity on other websites.
Analytics Cookies
fb011 uses analytics tools to understand how players interact with the Platform — which pages are visited most frequently, where users exit the funnel, and how game sections are navigated. Analytics data is aggregated and pseudonymised; it is used solely to improve Platform design and performance.
You can control cookie preferences through your browser settings. Most modern browsers allow you to refuse or delete cookies. Note that disabling cookies may affect the functionality of certain fb011 features, including maintaining your login session across page loads.
7 Data Security Measures
fb011 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
Technical Safeguards
- 256-bit Transport Layer Security (TLS/SSL) encryption on all data transmitted between your device and the fb011 servers
- AES-256 encryption for personal data stored in fb011 databases
- Bcrypt hashing of account passwords; fb011 staff cannot retrieve your plaintext password
- Two-factor authentication (2FA) available to all registered players via SMS OTP
- Web Application Firewall (WAF) and intrusion detection systems
- Regular automated vulnerability scanning and periodic penetration testing
- Role-based access controls limiting staff access to personal data on a strict need-to-know basis
Organisational Safeguards
- Mandatory data protection training for all fb011 staff with access to personal data
- Data processing agreements with all third-party service providers
- Internal data breach response procedures with defined escalation paths
- Regular review of data access logs and anomaly alerts
- Documented data protection impact assessments for high-risk processing activities
While fb011 takes all reasonable steps to protect your personal data, no internet transmission or electronic storage system is completely immune to risk. If you have reason to believe your fb011 account has been compromised, please contact our support team immediately via live chat at fb011.cam.
8 Data Retention
fb011 retains personal data for no longer than is necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following general retention principles apply:
Active Account Data
Personal data associated with an active fb011 account is retained for the duration of your account membership. You may request account closure at any time by contacting our support team, subject to any outstanding balance or pending transaction requirements.
Closed Account Data
Following account closure, fb011 retains identity, financial transaction, and gaming activity data for a minimum of five (5) years in compliance with applicable Philippine AML and financial record-keeping regulations. After this mandatory retention period, data is securely deleted or anonymised.
KYC and Verification Documents
Identity verification documents (ID images, selfie photographs, proof of address) are retained for the duration of the account and for five (5) years following account closure, or for such longer period as required by applicable law or regulation.
Marketing Consent Records
Records of marketing consent (including the timestamp and method of consent collection) are retained for three (3) years following withdrawal of consent, to demonstrate compliance with our obligations under applicable law.
9 Your Data Subject Rights
Under the Philippine Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights in relation to the personal data fb011 holds about you. fb011 will respond to all verified rights requests within twenty (20) business days of receipt.
Right to Be Informed
You have the right to be informed of the existence of any processing of your personal data, the purposes of such processing, the recipients of your data, and the retention period applicable to your data. This Privacy Policy fulfils fb011's primary disclosure obligation under this right.
Right to Access
You have the right to obtain a copy of the personal data fb011 holds about you, along with information about how it is processed. You may submit an access request by contacting our Data Protection Officer. Requests will be fulfilled within the statutory timeframe and at no cost, except where requests are manifestly unfounded or excessive.
Right to Rectification
You have the right to request correction of inaccurate or incomplete personal data. Many account details — such as your email address and mobile number — can be updated directly through your fb011 account settings. For corrections to identity data already verified through KYC, please contact our support team.
Right to Erasure
You have the right to request deletion of your personal data where it is no longer necessary for the purpose it was collected, where you withdraw consent (and no other legal basis applies), or where processing is unlawful. This right is subject to fb011's legal obligations to retain certain data under Philippine AML and financial regulations, which may override erasure requests during the mandatory retention period.
Right to Object
You have the right to object to processing of your personal data carried out on the basis of fb011's legitimate interests, including profiling for responsible gaming monitoring. Where such an objection is raised, fb011 will cease the relevant processing unless we can demonstrate compelling legitimate grounds that override your privacy interests.
Right to Data Portability
You have the right to receive personal data you provided to fb011 in a structured, commonly used, and machine-readable format, and to transmit that data to another controller, where technically feasible. This right applies to data processed by automated means on the basis of consent or contract performance.
To exercise any of your data subject rights, contact our Data Protection Officer at [email protected] with the subject line "Data Subject Rights Request." We may request identity verification before processing your request to protect your data from unauthorised disclosure. You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data rights have been violated.
10 Children's Privacy
The fb011 platform is strictly intended for individuals aged twenty-one (21) years and older, in compliance with Philippine gaming law. fb011 does not knowingly collect, process, or retain personal data from individuals under the age of 21. If we become aware that personal data from an underage individual has been collected — whether through registration or otherwise — we will immediately delete that data and close the associated account.
Parents and guardians who believe that a minor may have registered with or provided personal data to fb011 are urged to contact our support team immediately at [email protected] so that appropriate action can be taken without delay.
11 Cross-Border Data Transfers
fb011's primary operations are based in and directed at the Philippines. Certain service providers engaged by fb011 — including cloud infrastructure partners and game content providers — may operate servers or process data in jurisdictions outside the Philippines.
Where personal data is transferred outside the Philippines, fb011 takes all reasonable steps to ensure that such transfers are carried out under appropriate safeguards — including contractual clauses requiring the recipient to maintain data protection standards equivalent to those required under Philippine law. fb011 does not transfer personal data to jurisdictions that do not provide an adequate level of data protection without implementing such supplementary safeguards.
12 Policy Updates
fb011 reserves the right to amend this Privacy Policy at any time to reflect changes in applicable law, our data processing practices, or the services we offer. The updated policy will be published at fb011.cam/privacy-policy with a revised Effective Date. Where changes are material — meaning they substantially affect your privacy rights or the basis on which we process your personal data — fb011 will provide advance notice via email or in-platform notification before the changes take effect. Your continued use of the fb011 platform following the effective date of a revised Privacy Policy constitutes your acceptance of the updated terms.
13 Contact Us & Data Protection Officer
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by fb011, please contact our Data Protection Officer. We aim to acknowledge all written enquiries within two (2) business days and to resolve them within twenty (20) business days.
fb011 Data Protection Officer
Email: [email protected]
Subject line: "Privacy / Data Subject Rights Request"
Website: fb011.cam
Response Time: Within 20 business days
Language: English
This Privacy Policy was last reviewed and updated on January 1, 2026. fb011 reviews this policy at least once annually and updates it promptly whenever there are material changes to our data processing practices or applicable law. The version published at fb011.cam/privacy-policy is always the current and authoritative version.
Play with Confidence at fb011
Your data is protected, your privacy is respected, and your account is secured with bank-grade encryption. Join Filipino players from Manila to Davao who trust fb011 as their online gaming home.